Courtesy Is More Important Than Efficiency
The statement “Courtesy Is More Important Than Efficiency” may sound radical, but it is a truism. As someone once asked me, “Dr. Mike, aren’t you being too radical by saying that?” I responded, “No.” This principle holds true in organizations recognized for excellence. A few years ago, I initiated a conversation encouraging organizations to strive […]
Courtesy Is More Important Than Efficiency
The statement “Courtesy Is More Important Than Efficiency” may sound radical, but it is a truism. As someone once asked me, “Dr. Mike, aren’t you being too radical by saying that?” I responded, “No.” This principle holds in organizations recognized for excellence. A few years ago, I initiated a conversation encouraging organizations to strive not […]